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1. #VIA HD AUDIO DRIVERS WINDOWS 10 COULD NOT BE MIGRATED SERIAL NUMBER#
2. #VIA HD AUDIO DRIVERS WINDOWS 10 COULD NOT BE MIGRATED DRIVER#

You are correct when you state that "HP actually had something on their site about it getting flagged as malware, so I'm pretty positive that part is true." See in the excerpt below from the HP Advisory. SoftPaq Bundle Version(s) SoftPaq# Fixed Vendor Version In case you already have applied the following versions, let me list the information below for others who may visit this post and have the same issue:

You indicate that your system is updated. If the problem recurs, the issue needs to be escalated!

#VIA HD AUDIO DRIVERS WINDOWS 10 COULD NOT BE MIGRATED SERIAL NUMBER#

Since you indicate that the sound is now working due to a system restore, nevertheless, at your convenience, could you please provide me with your case number or serial number so that I can review the case notes. Since there has been considerable communication regarding the Conexant ISST audio driver, I regret that HP Support was unhelpful. Hello mclaughlink, thank you for bringing your issue to our attention and thanks also to for his comments and tag. Driver's been updated again, and I've double checked that Windows is fully up to date (Windows 10).Īny new ideas here or anyone else having the same problem?

#VIA HD AUDIO DRIVERS WINDOWS 10 COULD NOT BE MIGRATED DRIVER#

From the research I've done it seems to be that the driver gets flagged as malware and deleted, but I need a permanent fix to this since it keeps happening. This started happening 2 days after I gave this user their brand new laptop. HP support has been entirely unhelpful as with the original ticket they closed it before ever contacting me with the driver fix, and then 4 months later sent me a box to send it in for some reason.I told them that would be unnecessary as the audio was working at that point. Restarted the laptop and now the driver isn't being recognized again, and reinstalling the driver manually or running the audio troubleshooter isn't fixing it again. Friday I ran the audio troubleshooter, it finally downloaded the right driver and everything was great.Ĭame in today, driver was still recognized but no sound was coming out of the speakers. Uninstalled and re-installed (both automatically and manually) the Conexant ISST audio driver multiple times both from HP's website and from a link they sent in a support email.